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Re: S7-392-74508G25 motherboard problem

Sorry your are having problems with your S7 laptop. You didn't specify who contacted you about service but we would recommend you contact the Acer service location for your region to inquire if they...

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Re: Swift 3 won't turn on

Can you please  provide ta bios version V1.07 ?  It would be great. Thanks

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Re: Forgot login password Aspire S7

Hello, For security reasons, the only solution I can give you is...

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Re: S7-392-74508G25 motherboard problem

  Since you have the Haswell-ULT version of the S7-392, you have to make sure you're using the Windows 8.1 Intel Management Engine Interface driver if you upgraded your computer to Windows 10. If...

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Re: Aspire R11 r3-131t

It doesn't say that it's failing. It says installing windows your computer will restart several times so sit back and relax. Then it has the percentage and it always get up to 86℅ then restarts.

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ACER Aspire R14

My 2 in 1laptop tablet was apparently dropped.  The screen is a total loss, and a corner of the laptop was damaged.  I can still plug in the power, the battery takes a charge, and with the help of a...

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Re: ACER Aspire R14

  I don't work for Acer so can't answer your question. But just to let you know that you can buy brand new for $500 and refurbished for $430 plus $2.00 shipping.  Newegg is typically no tax as long as...

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Re: Swift 3 won't turn on

I have my Swift ready for send back but, I prefer to do it at home, it's much simple and I don't need to wait the shipping. Simple, don't?

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Does the USB-C port of SF314-51-56Y4 support USB Power Delivery?

Hi all, Just bought this Swift 3 laptop.No detailed product page to be found, and the manual is rather sparse (except for mostly Windows 10 info that we already have): "On Acer computers USB Type-C...

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Re: ACER Aspire R14

First I would see if you can bring it up with and external monitor, keyboard, and mouse. If so I would create a recovery drive (16GB FAT32 flash) and system image (external NTFS drive). Also save the...

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Re: ACER Aspire R14

Thanks for the feedback.  The online deal looks to be a quick way to go.  I confirmed the SSD is still good.

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R3-131T would not turn off, had to let battery discharge.

Tried to turn back on. Computer did not recognize charger or boot. If I send in for repairs, I have to get info off hard drive and not loose it. Any help.

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Re: New Acer Aspire S5-371. Windows 10 Anniversary update breaks trackpad use.

Hello everyone, First I would like to thank you for your patience regarding the touchpad issue that you reported.  Microsoft has released a fix for this model; please run Windows Updates to install...

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Acer Spin 7 and Sketchbook Pro?

Could Acer Spin 7 be used for digital work in Autodesk Sketchbook Pro ? Could it be an equivelent of Microsoft Surface Pro 4?

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Re: I have received my new SWIFT 3 yesterday. Everything was fine. This...

Rayon ha escrito:The screen stays black and the keyboard lights on and off slowly. What is happening ? Hello everyone,I'm sorry for the display issues on your Swift 3.  When this happen, does the...

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Re: R3-131T would not turn off, had to let battery discharge.

Did you try the reset pinhole in the back ?

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Re: New Acer Aspire S5-371. Windows 10 Anniversary update breaks trackpad use.

  Jose, thank you for the update. Can confirm this latest update DOES fix the trackpad lag. VERY disappointed it took August, September, October, November - and partway through December to fix this...

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Re: R3-131T would not turn off, had to let battery discharge.

Thank you but that does not solve the problem. Still laptop does not charge and does not show the charger is plugged in.

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Re: R3-131T would not turn off, had to let battery discharge.

Did you leave it plugged in for a few minutes ? May need to build a new charge before it will turn on. Do you mean the yellow/blue charge light near the power socket does not come on ? If not, check...

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Re: R3-131T would not turn off, had to let battery discharge.

Thank you but I have done all this. I have even moved the adapted to a new outlet. No light, nothing.

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