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Re: Fuzzy gray screen after sleep on my aspire R14 laptop

Confirmed happening with 4 laptops over the weekend and continuing on. Checked drivers and they were not updated over weekend, additionally no windows updates were pushed out. Cannot tell what has changed. All laptops on windows 10. 

 

I tried updating to the latest Intel drivers and while during the installation it brought the laptop screen back to normal functionality. Sleeping the laptop and waking it again results in a gray striped screen. 

 

Remotely accessing the laptop through a remote support tool does not show the gray screen like the user see's locally, meaning windows 10 is drawing the graphics properly to the framebuffer and the driver is not sending the correct graphics to the LCD. Can't seem to find information elsewhere about this. 


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