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Acer Aspire S5-391-6836 - Ultrabook

lost audio when windows 10 updated

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Acer R15 - Does it support Thunderbolt 3 eGPU through its USB C port?

I don't have the laptop on me so hard to check if it supports eGPUs and if the USB-C port would support Thunderbolt 3 video.   If I ordered something like this:https://www.akitio.com/expansion/node...

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Aspire S7 391 Screen Goes Blank

 I feel like my S7 has shaken baby syndrome.  The screen goes blank, but if the lid is juuuust at the right angle, it will come back on.  Or, it can come back on if it's shaken or dropped a few times...

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Re: Can anyone confirm how the "Acer USB Type-C Dock" will work with the...

I have this same question.  I have the Swift 3 (SF314-51) and the USB 3 Dock.  Usb Hub and power charge over USB work fine.  I can't get the DisplayPort to work properly though. Any feedback would be...

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Spin 7 doesn't see battery, won't install firmware update

My spin 7 stopped seeing the battery, and now it won't complete the firmware update because there isn't enough charge.  Should this device be returned?  It is still under warranty.

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Re: Aspire S7 391 Screen Goes Blank

Hi Surely an Acer problem? It could be the hinge, it could be a broken wire, either way it seems to be a workshop kind of a problem.  A loose connector is also possible.  

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Re: Spin 7 doesn't see battery, won't install firmware update

Call Acer support service, since it's under warranty.

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SSD upgrade for Swift 1 SF114-31-C8C8 (NX.SHWSA.003)

Can anyone confirm if it's possible to install a SSD on this model?

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Re: SSD upgrade for Swift 1 SF114-31-C8C8 (NX.SHWSA.003)

Hello, It's not possible. This series is shipped with an eMMC (onboard) of 32, 64 or 128Gb. No SATA connector or M.2 slot is available.

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Re: Aspire S7 391 Screen Goes Blank

Thanks, doughjohn.  I'll see if I can find someone to look at it soon, then.  It's otherwise been a great machine!

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Re: how do I fix this error code 0xc000000e for Acer

Re: how do I fix this error code 0xc000000e for Acer

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Re: Acer Aspire R7 571 Black Screen while power light on. & Low Wireless...

i have acer aspire r7 ,, indicates power light but remains for 8second only. tryed to reset it but wont work. help me pls

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Acer Swift 3 6th gen - is this battery decay normal?

Hello Acer world. I recently purchased this Acer Swift 3 (the old one, with 6th gen i3 and 4 GB RAM). The problem is though, the battery capacity is always just sinking verytime i full charge it. i...

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Re: Aspire R3-131T, need more space for windows update

The card reader is on the back edge of the folding part of laptop. it's right in the center. I have tried that though. I have a 16/32GB card plus a 1TB external drive, which came up as drive D but I...

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Aspire r3 problems with factory reset

I am trying to factory reset my acer r3 and it has been resetting for five days now. How do I stop the reset?

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Re: Aspire R3-131T, need more space for windows update

See this thread.

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Re: I have an Acer Aspire R5. The touch screen stopped working and there is...

I had the exact same problem Here's something you can try: 1. Launch the Acer Care Center;2. Go to Service and Support (if not already there);3. It will ask for your serial number, but also provide an...

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Re: Acer Swift 3 6th gen - is this battery decay normal?

Hi,It seems OK, you can monitor battery wear level by installing HWMonitor program, in addition to that don not let the battery discharge fully before you start recharging the battery, you can adjust...

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Re: Aspire r3 problems with factory reset

Hi I dont know. I would try to power off via the PWR button, hold for upto 10 seconds.  If that failed try removing the power cord and allowing the battery to run down in the hope that it will fail.  I...

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Re: R15 Touchscreen Not Working

Here's something you can try: 1. Launch the Acer Care Center;2. Go to Service and Support (if not already there);3. It will ask for your serial number, but also provide an automated way of finding it....

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