Clik here to view.
Spin 7 - Refusing warranty service due to "water damage"
I purchased a Spin 7 convertable laptop from Costco in October 2016, which I have absolutely loved for its size and beautiful screen. We had only used the machine a few times, but it had always worked...
View ArticleRe: How to open my R5-571T-59DC to change out the hard drive
laptop contains hidden screws under the feet and other rubber elements?
View ArticleAcer Swift 5 Screen Flickering
I recently got this laptop and everything is fine but the screen. It flickers constantly when the lid or the laptop is moved. I have to move the screen back and forth repeatedly for a temporary fix...
View ArticleForgotten factory reset password help
Sorry i9f this is in the wrong location. Can anyone help please. I have an Acer Aspire 5542 which I want to give to my son but need to do a factory reset but have forgotten the password. I can log on...
View ArticleRe: Does Acer have update/patch avaialble for Intel Management Engine...
Hello? ACER? Are you in there? Are you addressing this vulnerability? I, too, am showing as vulnerable using the detection tool supplied by Intel.
View ArticleClik here to view.
Re: Acer R5-571T loud fan
I have had the same issue with my laptop since the day i got it. It´s a problem from this pc model in particular. The only solution that worked well for my laptop was downloading two programs. One of...
View ArticleNew Acer Swift 5 Error
A friend of mine buy a notebook in amazon for me. We are not from the us and he will bringth it to me to Argentina. We turn on the noteboot for the first time, start registration process and suddenly...
View ArticleRe: Failing to clean Install Windows 10 on Acer Aspire R5 571TG
I have the same issue. I believe it is a failed hard drive. I was willing to replace the hard drive myself, but asked Acer to send me recovery/OS software. They refused and requested I send my...
View ArticleRe: Does Acer have update/patch avaialble for Intel Management Engine...
We have been working with Intel to release firmware updates for this issue. You can find the list of affected models, along with the download links and installation instructions here: Intel® Active...
View ArticleRe: Does Acer have update/patch avaialble for Intel Management Engine...
Many thanks to you for the quick response and the links to the firmware updates. I am now showing that my computer is NOT VULNERABLE. I truly appreciate your help on this matter.
View ArticleClik here to view.
Re: Does Acer have update/patch avaialble for Intel Management Engine...
I have a Predator G3-605 and the Intel Detection Tool says I am vulnerable, but I dont see this model in your list of affected desktops. So dont know which firmware to download. Here is a screen shot...
View ArticleRe: Does Acer have update/patch avaialble for Intel Management Engine...
I have a Gateway DX4885-UR1B Desktop that is not listed on your affected models list. However, it tests as vulnerable, please help me.
View ArticleClik here to view.
Acer Active stylus model PR77S A
I was wondering will the Acer Active Stylus Model: PR77S A work with an Aspire R15. I bought it for my R13 but after a rather unfortunate coffee incident I have had to replace the R13. The pen cost me...
View ArticleRe: Failing to clean Install Windows 10 on Acer Aspire R5 571TG
They can send you a hard drive replacement if youre still in the 1 year warranty. You just have to ship the old hard drive back to them. Yeah the recovery software you have to pay for that.. its like...
View ArticleRe: How to open my R5-571T-59DC to change out the hard drive
No, all the screws are visible and easy to unscrew.
View ArticleRe: R5-571T-57Z0 cracked glass
Wow i have the same model. Didnt know that it can actually crack. Ill keep care with it lol
View ArticleRe: Acer Active stylus model PR77S A
I'm reading it doesn't have a digitizer but then I'm confused by this product description. It says turn your laptop into a...
View ArticleRe: Acer Active stylus model PR77S A
I have the R15 model and already asked acer live chat and they told me only "touch support" and pens dont work. I havent tried a pen yet but you can maybe try and test it in a store that has a R15 like...
View Article