My first thought was also it is a Macrium problem so I search the forum but didn't find anything that answered my question. From what I can tell you can only ask questions on the forum if you have a paid copy of the program. Macrium is widely used so I thought someone else here might have an answer. The Macrium USB recovery drive does work it is just limited to using the touch screen at the initial interface to load up an image.
I'm going to try using the Acer recovery tools as you suggested - it can't be a bad thing to have another back-up option.