Quantcast
Viewing all articles
Browse latest Browse all 3354

Re: Aspire R14 (R5-471T-51UN) - Bluetooth issues with Windows 10 Anniversary Update


JordanB wrote:

Ok.  So after the Anniversary Update, you went to Acer downloads to install the driver.  I probably wouldn't have done that.  I would just use whatever Microsoft gave me during the Anniversay update.

 

Try updating the driver through device manager.  I don't have your computer model, so you can probably ignore my driver version below.  But the driver that I'm using is whatever microsoft gave me during the anniversay update on my desktop computer.

 


This was the progression:

 

- Installed the Anniversary Update

- Downloaded and re-applied the driver from the Acer website as-is

- Uninstalled the Acer-suppled driver and allowed Microsoft to install its Bluetooth driver

- Same behavior, so uninstalled the Microsoft driver and did a clean install of the Acer-supplied driver

 

There was never any change in the behavior of my mouse at any point in time.

 

And to be clear, the Microsoft-supplied driver was a generic Microsoft driver, it was NOT a Qualcomm Atheros driver.


Viewing all articles
Browse latest Browse all 3354

Trending Articles