Hi,
I'm having trouble with my Aspire S3-391 not shutting down or suspending. It will restart fine. If it tries to shutdown or suspend I get a black screen, sometimes with an _ in the top left, fans going and power light on indefinitely. It started about 6 weeks ago for no obvious reason. I initially thought it was a software problem, and attempted to solve it through the linux mint forums (thread), but have since found that the behaviour is the same in the Windows 10 dual boot, or when running from a live usb stick (ubuntu).
I've followed the advice here and updated the bios (including migrating from v1 to v2, although it was already up to date on v1), and installing the IME (v9.5) and VGA drivers from acer inside windows 10. I also disabled fast boot (after enabling hibernate to make the option appear), but all to no avail.
Does anyone have a suggestion that might help?
Thanks,
Ben