First, let me admit up front that I am computer-challenged so forgive me if this is a simple issue, but it has me stumped. Last week I set up my new Swift 3 SF314-51 laptop with two users - me as admin and my girlfriend. When I powered on everything was OK and our two user accounts were listed to choose from. Suddenly, after a few days, upon power on I began to get a screen that showed my name, followed by the message "We are unable to connect right now. Please check your network and try again later", followed by an "OK" button. When I hit the OK button, it went to another screen that showed my name, followed by a user field populated with an abbreviation of my name, and a password field. If I just hit enter, it then takes me to the normal screen where our two user accounts are listed. Everything is ok after that.
I don't know why this started but I would certainly like to go back to the way it was originally. Can anyone help?