Hi everyone:
(Acer Spin 3, i5 6200, 8GB RAM, Intel HD Graphics 520) When in a Skype call, the video drifts...it starts out slightly behind the audio, then lags more and more, until it is 7 seconds behind the audio. Suddenly the video jerks and catches up again, then starts to drift again, until it is 7 seconds behind again. This drift/lag/catch-up/drift/lag/catch-up continues through the whole call.
My network speeds are OK, I have a Dell Venue 11 Pro that I also Skype on and it works OK, so I know it must be my Acer laptop. I am Skyping with the same person using their same laptop each time, so it's not their end. I can switch to the Dell tablet and its good, switch to the Acer and it drifts.
I've tried both the built in Skype for Windows 10 app and also the Windows for Desktop app and it acts the same on both.
I'm just curious what I should check in the laptop? Everything else works great, there doesn't seem to be any resource hogs when I check out processes through Task Manager.
Any ideas would be really wonderful - thanks,
Rick