Having BIOS version V1.07 doesn't seem to be a complete fix. This issue happened on our new Swift 3 that already has this version. (BTW, it's an i5-7200U, if that makes a difference.) The good news for us is that the fix in message 9 in this thread fixed our problem. (hold vol+,vol-,power for at least 10 seconds. This turned it off completely and power turned it on normally. Thanks to that submitter.)
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