Hi. My R11 is a year old, running Win 10. One day when I first turned it on, I had message "Preparing automatic repair", I had the swirling dots then pc turns off. I tried the Acer recovery usb and had the same result. I created a Win10 boot usb and again have the same result - Acer startup screen, swirling dots and off.
I tried booting from a linux live usb and pc works fine. I don't desire to install linux on pc. Are there any other repairs to attempt before I return to Acer service? Thanks for any ideas.