Screen went black. Fan starting blowing. Restarting by putting needle in hole for battery and pushing the on/off button. Had to do this several times. After it started it said that it had to install some parts of windows (???).
Once finished it said that the installation had failed. Restarted by using a "remember" point.
When that was done, i come to the login screen but i cannot log in because my keyboard is not working.
What to do?
I am not technical, so pls answer in plain language if possible...